CREDIT & DEBIT CARD TRANSACTIONS
I authorise you to charge my credit or debit card with all charges I
have been notified of and any charges pursuant to my varied
instruction in addition to charges incurred but not foreseen.
Please note, for all credit transactions, a 2% fee will be added. Which is mandatory and has nothing to do with the services or products that we offer.
Terms and Conditions of Business
Estimates are purely this and are not the final figure unless all relevant
information to provide and accurate quotation is provided by the customer if
you are or should be or have been aware of a relevant piece of information
then you should communicate this to the company
Our contract Conditions and Extra care handling
charge explained.
Packing boxes are delivered FREE of charge (UK only) and are supplied
at cost price in advance of your move on a sale or return basis provide
unwanted boxes in good condition as new are returned to our driver on day of
move or returned to our dispatch at your expense.
Please call us now on FREEPHONE 0800 007 6194 or why not visit
www.removal-boxes.com and order online
Cheap House Removals offers a 2 man packing service at £40 per hour,
plus the cost of packaging materials.
the company makes an additional charge of £50 for Saturday moves
and £150 for Sunday moves.
The quotation assumes ease of access and parking adjacent to the house
for loading and unloading.
An additional charge is added for premises with difficulties or above
the first floor.
Please inform us in advance of any heavy lifting required such as
pianos and safes and any likely difficulties with a large Removal
vehicle so we may make provisions which will be chargeable.
Assembly of furniture and any tradesman services such as the
disconnection of a washing machine will incur a charge we will not be able
to fix or remove lighting.
Waiting for keys at the new property will incur an additional charge after the first hour.
All items in the move over £250 must be specified in advance.
Furniture Storage Extra care handling charge cover is extended to
indemnify the client against All Risks of loss or damage to household
removals arising from any fortuitous cause during loading or
unloading of the conveying vehicle or transit therein but excluding:
A) Loss or damage to food & drink, furs, jewellery, watches, precious
metals and precious stones, deeds, bonds, Bills of Exchange,
Promissory Notes, Money or securities for money stamps of all kinds,
Manuscripts and other documents.
B) Loss or damage caused by or arising from wear, tear, gradual
deterioration, mildew, moth, vermin, or any progress of cleaning,
repairing or restoring.
C) Loss or damage to self-assembly furniture which is not designed to be
moved and we accept no liability for this self assemble type goods.
D) Mechanical or Electrical derangement unless caused by external damage.
E) Breakage of owner- packed goods unless caused by a major accident
to the delivery vehicle.
F) Loss or damage occurring in premises where the goods are stored or
warehoused unless the cover is granted elsewhere in this policy.
In the event of loss or damage to any article forming a pair or set,
the indemnity granted here under shall be limited to the proportionate
value that that article bears to the total value of the pair or set
and no additional depreciation shall be paid.
Provided always that if at the time of an event resulting in a claim
under this extension the value of the goods shall exceed the amount
stated in the policy schedule the Company will only be responsible
for such proportion of the loss as the amount stated in the said
schedule bears to the actual value of the goods.
Its is a condition precedent to liability under this extension that
the client shall obtain a value inventory in respect of the goods,
prepared prior to commencement of transit and signed by the owner of
the goods.
Any discrepancies and complaints should be notified to the company in
writing within 48 hours of the move to info@cheaphouseremovals.com
Furniture Storage facilities are available please call for
more details
Your Removal Quotation letter is valid for a minimum period of 6 months.
Furniture Storage Our contract Conditions and Extra care handling
charge explained.
Part load deliveries will be shipped to the final destination
warehouse at our convenience but usually within 28 days
Charges if you postpone or cancel the removal
If you postpone or cancel this contract, we will make a charge
according to how much notice is given.
(a) Not all of your Deposit is refundable after booking is made.
(b) More than 14 days before the removal was due to start; 50% of Deposit
(c) Less than 14 days, but more than 8 days before the removal was
due to start; 30% of the removal charge, including deposit.
(d) Less than 8 days before the removal was due to start; 60% of the
removal charge, including deposit.
(e) On the day before the move 100% of the removal charge.
YOU CAN AVOID CANCELLATION FEE’S BY PURCHASING THE PROTECTION
WAIVER, WHICH IS AVAILABLE ON ALL REMOVALS FOR A FEE OF £60.00 -
PLEASE CALL UP FOR MORE DETAILS (this must be purchased at the time of booking).
Limited Liability
In the removals industry, limited liability is standard practice
because the mover does not know the value of a customer's goods.
We encourage all our customers to take out Extra care handling
charge to cover themselves against losses greater than the limits set
out in our terms and conditions and for risks where they have no
rights of recourse against the removal contractor.
Extra Extra care handling charge
If customers want to discuss and negotiate alternative terms and
conditions they may. Please call Tel Free UK 0800
007 6194
Depending on the request it may be necessary to increase the Extra
care handling charge price.
Special Cases
Furniture Storage terms and conditions are important. Please note the
following:
claims excludes liability for jewellery and other similar
items
any claim limits the company's liability to £40 per item in
the event of loss or damage caused as a result of our negligence
items are defined as individual or a total box of contents or any separately
listed items as per an inventory accepted by the company on the move day
the company limits the company's liability to £75 per premises
in the event of damage to your premises
the company excludes liability for owner packed goods other
than negligence.
the company specifies the time limits for submitting claims for
loss or damage to 48hrs after the move and must be submitted in writing
jewellery and other items should not be included for removal.
If you want to do your own packing you need to consider the following:
the company is responsible for the loss or damage caused by its
negligence but not by inadequate or poor quality packing. Goods may be
damaged by other causes over which a removal
contractor has no control.
Secondly, our limit of liability is £40 per item or box and this will
not be enough for some items.
the company recognises that its customers need proper financial
protection and offers Extra care handling charge to cover goods
while they are being packed, loaded, transported, unloaded and
unpacked by the company. If your move involves storage, this
can be arranged too.
What Type of Extra care handling charge Do I Require
the company recommends to all customers that they take out Full
"All Risks" - Extra care handling charge. This does not literally
cover anything that may happen, but does include cover for damage by
breakage, vehicle accidents, fire, storm and theft.
You can choose Extra care handling charge on a reinstatement basis
which means "new for old", or an indemnity basis which means "like
for like".
New for Old Extra care handling charge
If something is totally lost or destroyed you will be paid the new
replacement value or the item will be replaced as new. If the item
can be repaired, our agent will arrange this if it is cheaper and
gives a satisfactory result.
Like for Like Extra care handling charge
Claims will be settled on the basis of the new value minus an
allowance for age, wear and tear.
Check the value of your goods
Once you have decided between "new for old " and "like for like" you
must calculate the value of your goods.
This is your responsibility, because neither the company nor
our agent know the value of your property.
Claims Time Limit
For goods delivered by the company, claims must be notified
within 48 hours of delivery. If another company collects goods from a
Furniture Storage warehouse, claims must be notified when the goods
are handed out by the company staff. Our agent will refuse
to pay claims if you do not adhere to these time limits.
Provision of service
We will do our best to provide service to you by any date we have
agreed with you but we do not guarantee to do so.
Matching Pairs and Full Sets of Items
Like most household contents policies, if one of a pair of items or
part of a set is lost or damaged, our agent will only pay for the
individual item that is lost or damaged. Our agent will not pay for
the replacement of the entire set.
Mechanical and Electrical Breakdown
It is not possible of the company or our agent to check that
electrical goods are working before a move takes place and our agent
obviously have no responsibility for pre-existing damage.
This means that our agent will only pay for mechanical and electrical
breakdown or derangement if there is obviously damage to outer casings.
Damp & Mildew
From time to time Furniture Storage receives Notice from customers
for items that appear damp or damaged by mould or mildew. Be aware
that the company's warehouses are not heated. In winter, the ambient
temperature and humidity in a warehouse is much lower than a
centrally-heated home.
The higher temperature at home means that its air is almost certainly
more humid. If soft furnishings, upholstered furniture, bedding and
curtains come from a warm environment into a cold environment, the
air in the fibres will cool and deposit a 'moisture load', and a
feeling of dampness.
This arises because the temperature and humidity in your house is
high, not because the warehouses leak! We are happy to discuss this
with you.
Packing your Goods
Cheap House Removals offers a 2 man packing service at £40 per hour,
plus the
cost of packaging materials.
Our agent will not pay for the loss or damage to goods packed by the
customers, only if there is total loss of all the consignment. If you find
this unacceptable, you must allow us to pack your goods.
Waiting times between properties
If the removal team have to wait at the new property, you will be charged
£40 per hour per two removal men.
JURISDICTION/GOVERNING LAW
Users of Cheap House Removals Limited pages submit to the jurisdiction
of the Gibraltar courts and this Site is governed by Gibraltar law.
LARGE CASH PAYMENTS
We will not accept large cash payments greater than 15,000 euros
(£10,000) in any single transaction.
If you need any further information in addition to what is available, please call us on
0800 007 6194 and we will be happy to help.
